Compliance Audits

In a compliance audit, we investigate the extent to which the expected financial and service benefits of a pharmacy service are being delivered correctly, efficiently and effectively.

Key Benefits

You will receive an objective answer to questions including but not limited to:

Are we receiving the services we are paying for?
Are we paying the right price for medicines and pharmacy services?
How much is non-compliance costing us?
Are we making the most of our contracted arrangements?

Our Expertise

We apply our industry knowledge and experience to:

undertake a detailed audit of data and gather information from discussions with key stakeholders and from observation, to measure compliance with agreed pricing and / or service agreements
audit documentation such as invoices, medicines usage data, KPI reports, patient medication charts or patient history information, and
use this information to assess the level of compliance, identify where non-compliance is occurring, provide an estimate of the cost of non-compliance and make recommendations to achieve the value the contract was intended to deliver.

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